FAQ for Exhibitors


1. What kinds of products can be sold?
It is absolutely prohibited to display or sell products that contain ingredients obtained from transgenic agriculture, products flavored with synthetic ingredients and non-natural products.

Permitted categories: beer, meat, grains, pasta, bread, sweets, chocolate, honey, jams, spirits and other alcoholic beverages, cheeses and dairy products, oils, fruits and vegetables, mushrooms and truffles, fish, shellfish, prepared foods and preserves, cured meats, spices, herbs, vinegars, teas and herbal teas, publications and accessories.

Prohibited categories: cheeses with truffle essence; truffle oil; products containing palm oil, cured meats containing lactose, dextrose, ascorbic acid or synthetic flavorings; baked goods made from grains not declared “GMO free”; cheeses made with transgenic rennet; foie gras; oils whose plant of provenance is not specified; bluefin tuna, salmon, swordfish and eel. The sale of bottled wine, coffee or water is also prohibited, except in the case of exceptions granted by the organizers. For more information, contact <espositori@slowfood.it

2. What can be done within the exhibition space?
Within the exhibition space it is possible to display and sell products and offer tastings to the public. In certain types of exhibition space (not the stalls) and when authorized by the organizers, it is possible to cook or prepare tasting dishes which can be sold or given for free to the public.

3. What do I have to do if I want to cook at Terra Madre Salone del Gusto and what documents do I need?
In order to cook, it is necessary to have purchased a space with a dedicated preparation area with washable walls, PVC on the floor, and a sink (from 25 square meters and up). It is also necessary to make a declaration of the start of health-related activities (SCIA) and provide the area with an HACCP within the cooking area, to be completed daily (from fresh to finished product). For all preparations involving cooking (use of an oven, griddle, fryer or pasta cooker), it is necessary to provide a ventilation system to extract smoke and steam. The declaration of the start of health-related activities must be submitted to the Turin ASL (local health authority) and can be found online, on the City of Turin website. The documentation is in Italian, and if assistance is required, the
Service Guide provides information about a consultation service that can complete and submit the declaration on behalf of the exhibitor.

The Service Guide will be available online from the beginning of July, along with the allocation of positions, from the download area of the Exhibitors’ section of the exhibitor’s site.

You will be notified when the guide is available.

The use of open flames or gas cylinders is not allowed anywhere in the Market area

4. If I only offer free samples of my product, for example, slices of cured meats or cheese, do I still have to submit a declaration for the start of health-related activities (SCIA)?
It is not necessary to submit a declaration for the start of health-related activities, as long as tastings are offered for free and do not involve processing.

5. What type of consumable can be used?

Shopping bags and all materials for the consumption of food products (plates, cutlery, glasses, napkins, wrappings, etc.) must be biodegradable and compostable, so that they can be disposed of as organic waste. Individual materials must conform to European regulation EN 13432 (Requirements for packaging recoverable through composting and biodegradation) and be certified as a Food Contact Material (FCM).

Biodegradable consumables can be purchased during the event or through the Service Guide.

  1. How do I access the personal area of the exhibitors’ site, and what it is for?

As of May, all registered exhibitors will be sent usernames and passwords to access the personal area of the exhibitor’s site.

In addition to the event rules, which must be accepted in order to continue, all service communications from the organizers, documents relating to logics and stand locations will be published here. Each exhibitor will have their own personal profile where they can see the information that will be published in the online exhibitors’ catalog on the official event website.

  1. How can I prepare and decorate my exhibition space? Where can I find out more about stand preparation and signage and what I am allowed to do?

The signage with the stand’s name will be the same for all stands and will be provided by Slow Food. Any further signage to be displayed within the exhibition space can be requested and designed by the official event supplier, found in the Service Guide. In addition, it is possible to apply signage to the front of the stand, to use roll-up banners or to furnish the exhibition space, based on the chosen type, as long as the integrity of the structure provided is maintained. Any advertising signage will be subject to an advertising tax (more information available here, in Italian).

  1. What kind of equipment can I use inside the exhibition space and what facilities can be purchased (e.g. sink, microwave, etc.)? What if I don’t have enough kW available?

Depending on the type of exhibition space, it is possible to install additional equipment and furnishings inside the space (provided the organizers are notified). Using the Service Guide, it is possible to buy/rent any additional equipment needed (furniture, kitchen equipment, floral arrangements, etc.) and to hire employees for the stand.

Small stands have 1 kW of electricity available, while larger stands have 2 kW. It is therefore possible to use equipment up to these limits, otherwise it will be necessary to request additional kW via the Service Guide. The organizers reserve the right to authorize such requests following a technical feasibility check.

  1. What is the setting up and dismantling schedule?

Occupation of the assigned spaces must take place on Wednesday, September 21, 2016 from 8 am to 6 pm and Thursday, September 22, 2016 from 7 am to 9 am. Vehicle access to the exhibition space, for example for unloading goods, is strictly prohibited. Anyone entering the exhibition area must have an access pass, including during set up and dismantling.

For the preparation of more complex stands, from 25 square meters and up, it is possible to submit a request, containing the necessary documentation, to arrange a specific date for set up. Dismantling is permitted from 7 pm on the last day. All goods of any value must be removed by 11 pm on the last day. The organizers do not take any responsibility for any thefts after that time.

  1. What are the payment and invoicing terms?

Once the application and deposit have been received, an invoice will be issued. The invoice will be sent via email and uploaded to the “Exhibition Space and Pass” section of the personal profile on the exhibitor’s site. The balance must be paid by the date indicated on the contract, either by bank transfer or credit card.

  1. Do product sales require a receipt?

Exhibitors must issue a receipt for all product sales using a paper book or a cash register, which can be brought in or rented via the Service Guide.

  1. Must the exhibitor clean their own stand? Are there any specific tasks that must be completed? How does the external cleaning service work?

During the event, the common areas (not the exhibition spaces) will be cleaned regularly. Each exhibitor must clean their own exhibition space. If required, extra cleaning of the stand can be requested via the Service Guide. The exhibitor must respect the arrangements in place regarding separate waste collection and must bring their waste to the special collection areas indicated in the communication that will be sent to the exhibitors closer to the event.

  1. Can music be played at the stand?

The use of music is discouraged, in order to avoid creating extra confusion and disturbing the other exhibitors. The playing of any audio or video is in any case subject to an SIAE (Italian copyright collecting agency) declaration and must be declared using the specific form in the Service Guide.

  1. Why do I have to fill out Forms A and B and the record of receipt of the DUVRI (multi-employer workplace risk assessment report)?

Forms A and B and the record of receipt of the DUVRI concern safety during events and protect both the exhibitor and Slow Food.

Specifically, Form A must be filled out only by those who are using external workers (not their own staff) for the set up and dismantling of the exhibition spaces. Form B must be filled out by third-party companies with whom the exhibitor is in contact and who have been hired by the exhibitor to set up the exhibition space (either fully or partially).

The record of receipt of the DUVRI attests that the exhibitor has received and read the DUVRI (multi-employer workplace risk assessment report), which Slow Food has sent or published on the event website. This document summarizes the main safety risks within the event.

  1. I don’t know where my location is. How can I see where it will be?

The location will be published in August in the “Exhibition Space and Pass” section in the personal profile on the exhibitor’s site.

  1. Can I change the exhibitor profile that will appear on the official event website?

Yes, it is possible to change the information displayed in the exhibitor list online by accessing the “Catalog Information” section in the personal profile on the exhibitor’s site.

  1. I need a space for a refrigerated vehicle. How can I request it and where will it be located?

Space for a refrigerated vehicle can be purchased via the Service Guide, which will be published in July. The organizers reserve the right to authorize the request based on availability.

  1. Can I have more parking passes?

Each individual exhibition space, of any size, has the right to one parking space.

  1. Why do I need to give a deposit and provide my credit card details?

The security deposit is obligatory and is intended to prevent exhibitors from dismantling their exhibition spaces before the event closes.

By providing credit card details, the exhibitor can directly download their exhibitor and parking passes, avoiding the queue for picking up passes at the event.

  1. Is there a security service? How does it work?

Exhibitors are responsible for the safekeeping and supervision of their exhibition spaces and their contents during set up, opening hours and dismantling.

A security guard service will be provided for the entire exhibition area overnight.

If the exhibitor believes it necessary, they can hire additional security staff for the hours when the event is closed, after having communicated to the organizers the full details of the workers concerned and after the organizers have granted permission in writing. This service can be requested via the Service Guide.

  1. Is there a warehouse, and how is it managed?

The Market area will include a logistics hub for the receipt of goods and a warehouse that can be used by all exhibitors. Information regarding access and use of the warehouse will be provided in the Service Guide.

  1. Is it possible to ship goods before the event? When will the warehouse be operational?

The logistics hub will be able to receive goods from couriers. More detailed instructions will be provided at a later date.


An Event by
 Città di Torino
 Slow Food
 Regione Piemonte
In collaboration with
Mipaaf
With the contribution of
 
Official Partners
 
 
 
 
 
 
 
Supporters of the Terra Madre Foundation and Slow Food
 
 
 
With the support of
 
 
 

Terra Madre Salone del Gusto
Slow Food Promozione P.Iva 02220020040
© Terra Madre Salone del Gusto 2016 - All rights reserved